The service uptime for every shared hosting account is of crucial importance. If you’re using a server which has chronic issues and your website is not available for long periods of time, it is more likely that visitors will not come back. In case you have an online store, for instance, this would mean lost customers and much less income. Your websites can even get penalized by search engines with lower rankings regardless of how good their content is. To protect yourself from this sort of scenario, you should always make certain that the hosting service you get is stable. In this way, the success of your site will depend entirely on its content and your marketing and advertising campaigns and won't be affected by hosting-related issues that you have got no control of.

Service Uptime Guarantee in Shared Hosting

If you get a shared hosting plan through our company, we guarantee that your sites are going to be up and running at least 99.9% of the time. We have practically got rid of the web hosting server downtime by using an advanced cloud hosting platform in which individual clusters of servers deal with every aspect of the overall service - files, databases, e-mail messages, and so forth. In that way, when there is a problem with a web server, the other machines included in the cluster will simply take over and your websites won't be affected in the slightest. To avoid any infrastructure issues, we additionally have diesel-powered backup generators and several independent Internet providers. Knowledgeable administrators keep track of the servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Servers

We guarantee 99.9% uptime for every single semi-dedicated server package obtained through our company. You can forget about your Internet site being offline for some reason because we employ a top-notch cloud internet hosting platform with a custom-built load balancing system. As opposed to managing everything on one server and risking one service to take everything down, we have distributed the different services among their own sets of web servers. In other words, your databases, files, emails, stats, and so on, are handled by different clusters, so the failure of one server has no influence on the overall service or on your sites. A number of backbone Internet providers and diesel backup generators ensure that infrastructural problems are not going to affect your websites either. We've got software and hardware firewalls as well as a skilled team of professionals to monitor the incoming and outgoing traffic and to respond to any software issue 24/7.

Service Uptime Guarantee in VPS Servers

If you purchase a Virtual Private Server through us, we warrant that the physical server your account is created on is going to be working at least 99.9% of the time. While we can't control what you will do with the VPS and what you set up on it, we'll ensure that the main hosting server is going to work 24/7 with no disruptions. Our facilities have redundant Internet providers as well as backup power generators to ensure the uninterrupted work of all web servers placed there. If you experience a problem with any virtual server on the physical one, we've got a crew of skilled professionals to eradicate it in a very timely manner and to to guarantee the other VPS server accounts on that web server won't be affected. We use only new, meticulously tested hardware components for all of the servers where new virtual accounts are set up.

Service Uptime Guarantee in Dedicated Servers

If you purchase a dedicated server through our company, we guarantee that it will be functioning at least 99.9% of the time. Firstly, your server will be built with new and thoroughly tested hardware components and we'll not make any compromises with that. Our data center in downtown Chicago provides powerful diesel backup generators, so even in the case of an outage your web server will still be working and with a number of redundant Internet providers, your web sites are going to be accessible if there is any connection difficulty. In the event of any unexpected conditions, we have qualified system admins which keep track of all web servers all the time and they can respond straight away to resolve the problem in a very timely manner. Last but not least, our servers have software and hardware firewalls to prevent the unwanted traffic when it comes to a DDoS attack.