Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center incorporated into our Website Control Panel. It includes an ever–enlarging knowledgebase with commonly asked questions and detailed instructional articles prepared by our expert client support staff.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a selection of step–by–step video tutorials that visually demonstrate how to deal with a common problem associated with your shared hosting account. You can find the training videos in the Help section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 client care service and a 1–hour response guarantee. Our well–trained tech support engineers will be online 7 days a week to answer your queries and to settle any issue that you could possibly encounter. Just open a ticket from the Help Center section and we’ll respond to you extremely quickly.