A 99.9% Server Uptime

Our shared hosting platform is based on a solid, top–drawer hardware architecture and a heavily modified Linux distro. That’s why, no matter what your site is, or how many web site visitors you have, or even if there’s a DDoS assault, our hosting servers will remain up and your web sites will stay visible online.

All shared hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you build your very own cloud hosting system, it’s important that you also set up your own network infrastructure. This is why we set up a custom–configured internal network in all our data center facilities. Relying on first–rate Juniper routers and switches, our internal network allows for ultrasonic data transfer speeds and is also completely redundant.

In this way, you will take advantage of a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, no matter which hosting plan you have selected.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Irrespective of the fact that we have given our best to lower all potential risks with our cloud hosting plans and regardless of the fact that our company offers top–class technical support, sometimes the client simply isn’t content with what we offer. Or he wants to switch to a more powerful web hosting service, like a VPS server or even a dedicated server.

Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not content, you will receive a refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

In the event that you own a web hosting company, your tech engineers are of supreme importance. That’s why we have conscientiously hand–picked a very skillful team of tech support engineers, each with several years of training behind his back. With their help, we offer 24x7 support with each of our web hosting solutions.

And not just that, we offer a 1–hour response time guarantee. All support tickets are responded to in under an hour and our average support ticket response time is just 20 minutes!

24/7 Technical Support